Front Desk Coordinator

Position Summary

• Greets members, guests, patients; answers telephone, schedules appointment, post charges and payments received, and perform related clerical duties.

Primary Position Responsibilities

• Greets patients, members and visitors (in-person or via telephone) in a friendly, professional and courteous manner.
• Registers guests to the Wellness Center by following the designated procedures.
• Oversees required paperwork for new member registration and updates the existing information in a neat, thorough, and legible manner.
• Executes financial "End of Day" report and monetary reconciliation.
• Communicates with coworkers to ensure smooth daily operations.

Qualifications

• Minimum Education:
  
  
  • Required:
    
    
    • High School Diploma or Equivalent.
  • Preferred:
    
    
    • None
• Minimum Years of Experience (Amount, Type and Variation):
  
  
  • Required:
    
    
    • At least 1 year member service experience.
  • Preferred:
    
    
    • 2 years member service/reception experience.
• License, Registry or Certification:
  
  
  • Required:
    
    
    • CPR/AED (or must be obtained within six months of hire date)
  • Preferred:
    
    
    • First Aid certification
• Knowledge, Skills and/or Abilities:
  
  
  • Required:
    
    
    • Experience with telephones, computers, keyboards, fax machines, copiers, cash handling, and filing.
  • Preferred:
    
    
    • Basic fitness knowledge.