Front Desk Coordinator
Position Summary
- Greets members, guests, patients; answers telephone, schedules appointment, post charges and payments received, and perform related clerical duties.
Primary Position Responsibilities
- Greets patients, members and visitors (in-person or via telephone) in a friendly, professional and courteous manner.
- Registers guests to the Wellness Center by following the designated procedures.
- Oversees required paperwork for new member registration and updates the existing information in a neat, thorough, and legible manner.
- Executes financial "End of Day" report and monetary reconciliation.
- Communicates with coworkers to ensure smooth daily operations.
Qualifications
- Minimum Education:
- Required:
- High School Diploma or Equivalent.
- Preferred:
- None
- Required:
- Minimum Years of Experience (Amount, Type and Variation):
- Required:
- At least 1 year member service experience.
- Preferred:
- 2 years member service/reception experience.
- Required:
- License, Registry or Certification:
- Required:
- CPR/AED (or must be obtained within six months of hire date)
- Preferred:
- First Aid certification
- Required:
- Knowledge, Skills and/or Abilities:
- Required:
- Experience with telephones, computers, keyboards, fax machines, copiers, cash handling, and filing.
- Preferred:
- Basic fitness knowledge.
- Required: