Lead, Certified Pharmacy Technician Mercy Health

Everyone who works with Mercy Health is united under one purpose: to help our patients be well in mind, body and spirit. This drive, along with our history of faith, is a powerful combination. It gives us a shared calling to work toward every day. Join our exceptional team and help us continue to provide the highest quality of health care possible to our communities.

Reports to Title: Pharmacy Technician Supervisor, Manager, or Director

Summary of Primary Function/General Purpose of Position
Under general supervision, assist the pharmacist in processing of medication orders by selecting, assembling, and preparing medications to be dispensed for inpatient (acute care; hospital) and/or outpatient (ambulatory; retail; home infusion) services. The Lead Pharmacy Technician Specialist will have a variety of job responsibilities within the pharmacy that may encompass various activities. A Lead Pharmacy Technician will spend a majority of their time on leading a specialized pharmacy activity or working on pharmacy related business activities within the department. These may include, but are not limited to: Lead Pharmacy Operations Technician, Lead Pharmacy Automation/IT Technician, Lead Pharmacy Inventory or Controlled Substance Technician. Requires a minimum of 2 years of experience working in a pharmacy. Candidates for this job show effective communication skills and proven leadership qualities.

Essential Job Functions
*Duties as stated in Certified Pharmacy Technician Job Description, including: Assisting the pharmacist in preparation of medications for patients within an inpatient (acute care; hospital) and/or outpatient (ambulatory; retail; home infusion) service area. Functions may include, accepting new written, faxed or electronic prescription orders from a prescriber or a prescriber's agent; Performing sterile and/or non-sterile compounding, where appropriate, in compliance with guidelines published by United States Pharmacopeia.
*Lead Pharmacy Operations Technician: May be responsible for overseeing training, scheduling, and as a resource for pharmacy staff. Function in a variety of roles to improve pharmacy operations and may be referenced for evaluation of pharmacy technicians.
*Lead Pharmacy Inventory or Narcotics Technician: ensure appropriate accountability and tracking of inventory and controlled substance drugs. Work with pharmacy department manager on drug diversion detection and ensuring appropriate processes are followed by hospital staff members involved with controlled substance dispensing or administration.
*Lead Pharmacy Automation/IT Technician: maximize efficiency and processing of automated pharmacy dispensing practices by maintaining and optimizing pharmacy automation and/or IT systems and ensuring compliance of new staff training."
*Assures the accurate and timely filling/distribution and receiving of medications, IV solutions, floor stock, and controlled substances.
*Troubleshoot, maintain, and stock automated drug dispensing units and central pharmacy automation, floor stock, and anesthesia/code/trauma carts, if applicable.
*Assists in the education and precepting of new pharmacy technicians, pharmacy students, performance improvement activities.
*Assist other inpatient (acute care; hospital) and/or outpatient (ambulatory; retail; home infusion) service area staff with medication/pharmacy related issues via telephone or in person.
*Leads or participates in performance improvement activities.

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job related duties as required by their supervisor, subject to reasonable accommodation. Pharmacy Technicians may practice at the top of their respective State Licensing Board Regulations.

Licensing/Certification
ExCPT Certification provided by the National Health Career Association or Pharmacy Technician Certification Board (PTCB) certification and registration with State Board of Pharmacy (required)

Valid state driver's license (required)

Education
High school diploma, GED or foreign school diploma equivalent to a U.S. high school diploma. (required)

Completion of ASHP/ACPE tech training program - or -pharmacy technician training via Armed Forces/Veterans Affairs or respective state department approved career tech high school program (preferred)

Work Experience
2 year's of experience in Retail, Ambulatory, Outpatient, Hospital, Acute Care, or Home Infusion pharmacy (required)

Training
None

Language
None

Patient Population
Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned unit.
Neonates (0-4 weeks)
Infant (1-12 months)
Pediatrics (1-12 years)
Adolescents (13-17 years)
Adults (18-64 years)
Geriatrics (65 years and older)

Working Conditions
Periods of high stress and fluctuating workloads may occur
May be exposed to high noise levels and bright lights
May be exposed to limited hazardous substances or body fluids*
May have periods of constant interruptions
Required to car travel to off-site locations, occasionally in adverse weather conditions

*Individuals in this position are required to exercise universal precautions, use personal protective equipment and devices, and learn the policies concerning infection control.

Hazards
Use of latex products
Exposure to toxic/caustic/chemicals/detergents
Exposure to moving mechanical parts
Exposure to dust/fumes

Skills
Electronic Medical Records (EMR)
Stocking Medications
Mathematically Proficient
Processing Prescriptions
Dispensing Prescriptions
Robotic Dispensing Systems
Performance Improvement
Packaging Medications
Insurance Claim Processing
Compounding Medications
Attention to Detail
Customer Service
Problem Solving
Leadership
Mentorship
Training Employees
People Leadership
Microsoft Office
Active Listening
Verbal Communication
Written Communication
Professional Judgement
Diagnostic Testing
Medication Transport
Inventory management

Many of our opportunities reward* your hard work with:

Comprehensive, affordable medical, dental and vision plans
Prescription drug coverage
Flexible spending accounts
Life insurance w/AD&D
Employer contributions to retirement savings plan when eligible
Paid time off
Educational Assistance
And much more

*Benefits offerings vary according to employment status

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com