Manager Operations Kootenai Clinic

Manager Operations Kootenai Clinic

Job Code: 20064

We are looking for a thoughtful, innovative, and community-minded leader who is interested in overseeing competent, compassionate, full-spectrum family medicine providers with our residency clinic.

As the Clinical Operations Manager you will partner with executive director and execute on our strategic plan emphasizing the success of our 3 year residency program. Your high priority will be clinic schedule optimization, patient access, block time utilization, and APP practice model optimization.

Kootenai Clinic Family Medicine Residency of Coeur d'Alene Idaho is a three-year residency program affiliated with the University of Washington Family Medicine Residency Network. Kootenai fully participates with national leaders in family medicine, rural practice and patient-centered medical care.

An unopposed ACGME accredited program, Kootenai is the only family medicine residency in North Idaho and among only a handful of residencies in the state. While cultivating professional growth in residency is time consuming, we're fortunate to call Coeur d'Alene home. When work is done we are able to enjoy a robust community as well as the mountains and lakes that surround us.

Responsibilities
• Translates strategic directives into tactical initiatives, leading performance improvement activities across multi-disciplinary teams
• Maintains excellent relationships with providers by proactively communicating issues
• Works with cross-functional teams within the organization to deliver operational and clinical excellence within budgetary boundaries
• Provides direction for clinic supervisors, staff, and physicians
• Monitors the day-to-day operations of the clinics and services
• Responsible for ensuring that high quality, safe patient care is given and that there is economical and efficient performance
• Collaborates with other practice managers to ensure standardized practice meets regulatory requirements
• Responsible for developing and monitoring overall budget and the ongoing financial management of assigned areas
• Uses analytic skills to assess trends and improvement opportunities to implement new programs to maintain/improve patient volumes and access to care
• Prepares business cases to support provider and staff recruitment
• Encourages and supports outreach activities
• Leads and directs the work of others
• A high degree of creativity and latitude is required
• Performs other related duties as assigned
• Familiar with standard concepts, practices, and procedures within the field
• Relies on experience and judgment to plan and accomplish goals
• Regular and predictable attendance is an essential job function
• Competent to meet age specific needs of the unit assigned

Requirements and Minimum Qualifications
• Bachelor's degree in healthcare administration/management, nursing leadership or business related field required, or in progress with expected completion within 2 years of hire
• Minimum 4 years' experience in a healthcare administrative setting required
• Broad and intensive knowledge of hospital administrative and allied health practices to include knowledge of the clinical program development, revenue cycle management, and marketing and performance improvement

Working Conditions
• Must be able to maintain a standing and/or sitting position
• Typical equipment used in a clinical and office job
• Repetitive Movements

About Kootenai Health

Kootenai Health is a highly esteemed health care organization, serving patients throughout northern Idaho and the Inland Northwest. We pride ourselves on our outstanding reputation as both an employer and a health care provider. We have been recognized with many accolades and distinctions including being recognized as a Gallup Great Workplace, No. 1 Best Place to Work in Large Healthcare Organizations, and Magnet™ Status for Nursing Excellence.

As your next employer, we are excited to offer you:

• 100% employer-paid health insurance premiums for full-time employees. Part-time employees pay only a small portion a month for medical, dental, and vision coverage. Benefits start 1st of the month following 30 days of employment
• A tuition assistance program available after 90 days. If you want to further your education, we'll help you pay for it
• Kootenai Health retirement plan
• Competitive salaries with night, weekend and PRN shift differentials
• An award-winning and incentive-driven wellness program. Including a MyHealth corporate team, onsite financial seminars and coaching
• Employees receive discounts at The Wellness Bar, PEAK Fitness, various cell phone carriers, and more
• Robust and interactive employee bonus program, utilize our mobile ERIN app to alert employees to new positions, make referrals and track your bonuses
• And much more

If you strive to be an integral part of a high-quality healthcare system like Kootenai Health, we want to meet you!
Apply today! Please reach out to Lindsay Buchanan at lbuchanan@kh.org with any questions.

Kootenai Health complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, veteran status, or sex. Kootenai Health does not exclude people or treat them differently because of race, color, national origin, age, disability, veteran status, or sex.