Medical Assistant

Description:

Urologic Specialists of Northwest Indiana are seeking a motivated individual to work in our Highland and Merrillville offices.

https://urologic-specialists.com/

Growing Urology practice seeking new or experienced Medical Assistant professionals to join our fast-paced clinic in Highland. Candidates must possess a positive attitude and have interest in being part of a team focused on providing exceptional customer service.

The Medical Assistant is responsible for the performance of all duties relating to patient care processes in the Urology Clinic. The Medical Assistant must be able to communicate verbally in a clear and concise manner to personnel, patients and physicians. The position is task and detail oriented, with goal of providing quality patient care in relation to the patient’s prescribed diagnosis and treatment needs. The ability to provide documentation in electronic format is required.

Position Responsibilities

Assessment and Documentation of New Patient/Consult

Review of patient history, inclusive of prior medical/surgical and urological history and thorough documentation completion, inclusive of assessment requirements in appropriate time frame
Review of available information obtained by other health care team members internal and external
Recognition of recent and prior diagnostic test results having relevance to patient current urological health history
Provide urological educational requirements of the urological patient under direction of physician, Registered Nurse or Licensed Practical Nurse

Performance of nursing skills present in the urological clinic

Knowledge of basic laboratory services and their requirements
Prepare and collect laboratory specimens; ensure proper labeling and submission to external labs
Perform basic laboratory tests
Preparation and possible direct assistance of urological office procedures
Vital signs
Medication Administration injections, intravesical, oral under direct supervision of physician

Medical Assistant Competencies

Communicate normal test results to patients
Handle incoming scanned documents/test results; forward to necessary personnel and document accordingly
Ability to cover triage messages in the event team lead is unavailable
Fill in house pharmacies prescriptions

Other Requirements

Ability to speak, read, and write English
Ability to calculate basic math
Strong communication and interpersonal skills
Basic computer skills/knowledge and keyboarding skills
Ability to work independently or as a team
Must be able to multi-task, use critical thinking and problem solving skills and analyze complex data

Physical Requirements

Ability to stand, walk or sit for an extended period of time
Requires frequent bending, squatting, stooping or stretching
Ability to perform proper body mechanics and have the ability to assist patients in ambulating, transferring in and out of bed, chair or wheelchair
Finger dexterity required to manipulate objects with fingers rather than with whole hand(s) or arm(s), for example, using a keyboard
Ability to lift 0-15 pounds without assistance
Possess physical agility to respond in a quick manner and appropriately to respond to unexpected patient and family safety needs

Customer Service

Professional communication with patients, families, physicians and institutional departments to achieve optimal urological care delivery as directed
Assesses and anticipates patient and family response to urological treatment plan and provides for the necessary interventions
Provides for timely communication to patients, families, physicians, and other staff members
Recognizes and reports circumstances and situations not achieving patient/family satisfaction

Technology

Provide for documentation electronic environment following established protocols
Ensure responsibility of current passwords for required institutions and facilities
E-prescribe applicable patients under the direct supervision of physician and within the company

Safety

Follow safety standards in all aspects of performance of the above essential functions
Follow standard precautions in the provision of patient care and implements other infection control measures as necessary
Utilizes equipment according to manufacturer’s recommendations and institutional policy
Reports/documents unexpected occurrences involving patients and others as appropriate
Follows facility specific emergency and disaster preparedness plans

Administrative Competencies

Protects patients’ rights by maintaining confidentiality of personal and financial information in accordance with HIPAA guidelines/regulations
Maintains attire standards of the departmental dress code
Observes and respects the confidentiality of information in regards to patients, doctors, and fellow employees
Maintains operations by following policies and procedures; reporting needed changes
Cross trained to primary tasks of reception, medical records, and scheduling
Requirements:

Position Requirements

High school diploma or equivalent
1+ Years Medical Assistant experience preferred
Fluency in speaking the Spanish language a plus
High attention to detail with strong organizational, communication and analytical skills
Relationship building
Medical Assistant clinical skills
Medical terminology and coding knowledge; ICD-10, CPT
HIPAA compliance
Ability to multi-task in a fast paced and high-volume environment
EPIC knowledge preferred, not required
Candidates must also be able to travel as needed to our other locations. Although position will mainly be based in Highland, employees must be able to travel as needed to Hobart or Valparaiso.

Job Type: Full-time

Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Health insurance
* Life insurance
* Paid time off
* Vision insurance
Schedule:
* 8 hour shift
* Day shift
* Monday to Friday