Patient Access Specialist Lead - Clinic
- POSITION PURPOSE
- A Patient Access Specialist Lead is responsible for performing a variety of essential business functions that may include: Admitting and Billing functions, Check In/Out activities, Medical Records facilitation, Cashiering, Communications, Pre-Certifications and Managed Care Referral verification.
- MINIMUM EDUCATION REQUIRED
- High School plus specialized training (6 mons-2 yrs)
- MINIMUM EXPERIENCE REQUIRED
- 6 months - 1 year
- LICENSES / CERTIFICATIONS REQUIRED
- Formal education beyond high school in Business or Healthcare or equivalent experience preferred.
- KNOWLEDGE, SKILLS & ABILITIES REQUIRED
- Six (6) months to one (1) year of business office experience in a health care environment in billing, customer service, insurance or collections preferred.
- Knowledge of medical terminology preferred.
- Knowledge of ICD-9, ICD-10, CPT and HCPCS coding requirements for billing preparation.
- PRINCIPLE ACCOUNTABILITIES AND ESSENTIAL DUTIES
- Receives and processes information to facilitate customer requests demonstrating United Hospital System values in all interactions. Greets patients in a friendly and courteous manner.
- Performs business functions to support positive financial outcome(s) in the following areas:
- Admitting Functions
- Billing Functions
- Check In/Out Functions
- Communications
- Managed Care Referrals and Pre-Certification Functions