Technical Project Manager

Job Description: Technical Project Manager

Department: EPIC

Summary

The Technical Project Manager coordinates the technical aspects of implementation, including hardware, processes and decisions, and the project plan. The technical lead reports to the project director and should participate in project scope discussions.

Professional Responsibilities:

• Ensuring that technical requirements and tasks are understood, clearly communicated, and executed on time.
• Updating technical and interface project plans, technical trackers, and other work plans.
• Participating in core project leadership discussions and decisions.
• Acting as a liaison between the technical team and the application team.
• Ensuring that technical staffing levels are maintained and training and certification requirements are met.
• Maintaining close communication with the Epic (Wisconsin) technical coordinator, technical manager, and system representatives.
• Coordinating production and non production hardware and software support for local Epic infrastructure including servers, network, storage, backup, operating systems, virtualization platforms, and desktop devices.
• Tracking technical integration issues and coordinating issue resolution.
• Ensuring that the systems teams provides routine system monitoring and that issues are mitigated.
• Leading infrastructure capacity planning and monitoring activities.
• Assessing and procuring third party licenses as needed.
• Working with application and technical teams and project and organization leadership to develop, document, and test downtime and recovery processes.

Required Skills/Abilities:

• Experience leading large teams of individuals and the ability to manage staff effectively.
• Strong communication and organizational skills.
• Past success with large scale projects.

Education and Experience:

• General IT infrastructure experience (network, servers, wireless, storage, desktops, etc.)
• Enterprise architecture experience and familiarity with an enterprise architecture framework such as TOGAF, DoDAF, Zachman, preferred.
• Project Management certification preferred, project management experience required.
• Complete assigned EPIC (WISCONSIN) Certification(s) and/or training within 90 days of employment.